GitLab - Senior Technical Program Manager, Office of the CTO
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Requirements
• Experience owning complex, cross-functional technical programs end-to-end, from scoping and kickoff through delivery and retrospective. • Ability to build relationships and drive alignment across Engineering, Product, Finance, Legal, and Go-to-Market stakeholders, including senior leaders. • Skill in establishing and maintaining program governance, including operating rhythms, status reporting, dependency tracking, and decision logs. • Strong written communication and async-first collaboration habits, with a default to clear documentation and written updates. • Analytical approach to identifying risks and dependencies, framing trade-offs, and presenting options and recommendations to stakeholders. • Working knowledge of the software development lifecycle and how engineering teams plan and deliver work; familiarity with DevOps practices and CI/CD pipelines is helpful. • Experience improving how programs run through playbooks, templates, retrospectives, and handbook documentation; transferable program leadership skills from adjacent roles are welcome. • You'll join GitLab's Research and Development (R&D) organization within the Engineering Division, partnering with Engineering and cross-functional groups like Product, Finance, Legal, and Go-to-Market to plan and deliver complex programs. The team's focus is making cross-functional execution predictable and transparent by improving program governance, managing dependencies and risk across multiple initiatives, and building operating rhythms that work in an all-remote, asynchronous environment. You'll collaborate with stakeholders across regions through documented plans, async status updates, and lightweight working groups, and you'll help strengthen how R&D programs run by capturing repeatable practices in the handbook. For more on how GitLab works, see the Team Handbook Page. • How GitLab will support you • Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. • Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. • Country Hiring Guidelines:
Responsibilities
• Lead multiple complex, cross-functional programs across GitLab's Engineering division and partner functions, owning scope, timelines, risks, and delivery from kickoff through retrospective. • Coordinate dependencies across initiatives, surface blockers early, and keep stakeholders aligned on priorities, progress, and trade-offs. • Partner with Engineering, Product, Finance, Legal, and Go-to-Market leaders to define clear program goals and milestones, and escalate risks with crisp recommendations. • Establish and maintain program operating rhythms, including working group meetings, async updates, and status reporting that improve visibility into program health. • Create and maintain program documentation, including decision logs, plans, and stakeholder updates, with an async-first approach that supports a fully remote team. • Drive consistent execution by clarifying ownership, aligning on next steps, and following through on commitments across teams. • Contribute to Technical Program Manager practices by documenting playbooks and templates in the GitLab handbook, and sharing learnings that improve how R&D programs run. • Model GitLab's CREDIT values (Collaboration, Results, Efficiency, Diversity/Inclusion, Iteration, Transparency) in how you communicate, make decisions, and deliver outcomes.
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