Product Manager
In OfficeMidNASoftwareProduct ManagerAssociateTeam ManagementProduct MarketingSalesforceDocumentationB2B
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Requirements
- 5+ years of experience as a Associate Product Manager, Business Analyst, Systems Analyst, or similar role
- Experience in the product operating model
- Strong experience analyzing business processes, systems integrations, and data flows
- Ability to understand and ask applicable questions about technical concepts such as APIs, data models, and system architecture
- Proven ability to translate complex findings into clear documentation and actionable recommendations
- Experience working closely with Product Managers and Engineering teams
- Excellent communication and stakeholder management skills
- Strong organizational skills and attention to detail
- Experience owning product areas or leading initiatives from discovery through delivery
- 2+ years of experience working with Salesforce from a produce management perspective preferred
- Preferred experience working with relational databases and understanding how structured data models support scalable digital products preferred
- Experience working in SaaS or B2B technology environments preferred
- Familiarity with a wide range of sales enablement tools such as Salesforce, ZoomInfo, Gong, marketing automation platforms, contract lifecycle management tools, and analytics platforms preferred
- Experience identifying and supporting automation initiatives preferred
- Comfort creating process maps, system diagrams, and data flow diagrams preferred
Responsibilities
- Discovery & Analysis
- Perform deep-dive analysis into existing system architecture, data models, workflows, and integrations across the product ecosystem, particularly in Salesforce
- Document current-state processes, data flows, and system interactions, identifying gaps, redundancies, and manual workarounds
- Elicit and document business, functional, and non-functional requirements from stakeholders across Product, Engineering, Operations, Sales, and Marketing
- Translate complex technical and operational findings into clear documentation, diagrams, and recommendations that can be consumed by both technical and non-technical audiences
- Surface automation and integration opportunities that align to product strategy and roadmap priorities.
- Identify integration opportunities between systems to improve data consistency, scalability, and operational efficiency
- Support evaluation of how existing tools and platforms (e.g., CRM, marketing automation, contract management, analytics, portals) can be better leveraged to solve business problems
- Product Ownership
- Product Ownership
- Work collaboratively in our product operating model in which we enable continuous discovery and delivery of solutions that achieve meaningful customer and business outcomes.
- Own the product and integration strategy for the systems and workflows you analyze
- Partner with Engineering to shape solutions, define scope, and make tradeoff decisions
- Convert discovery out puts into well-defined backlogs, acceptance criteria, and delivery plans
- Drive alignment across stakeholders on priorities, timelines, and expected outcomes
- Assist in defining success metrics and validating that delivered solutions address the originally identified gaps
- Serve as a connective layer between business needs, product strategy, and technical execution
- Support ongoing product operations through QA testing, troubleshooting, and hands on assistance for users
Benefits
- Competitive compensation package
- Free individual employee medical coverage
- Company subsidized dental and vision coverage
- Dollar for dollar 401(k) match up to 6% of your salary with immediate vesting
- Company-paid Short-Term and Long-Term Disability coverage
- Employee Assistance Program to support your wellbeing and mental health
- $1500 annual stipend for undergraduate/graduate college courses; $500 annual stipend for continuing education courses/certifications
- Free snacks and beverages on-site
- Brand new, state-of-the-art, tech-enabled work environment in downtown Nashville
- Flexible/hybrid work culture
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