AlphaSense - Deal Desk Contracting Manager
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Requirements
• 7+ years of experience in SaaS, ideally through high-growth and $600M+ ARR scale; you’ve seen what “broken” looks like and have experience fixing it. • Systems Thinker: You think in terms of efficiency, workflow, objects, fields, and triggers. High proficiency in the Salesforce/CPQ/Ironclad ecosystem is a must. • Builder mindset: a proven track record of taking manual, human‑powered processes and turning them into documented, automated workflows. • Commercial Fluency: Deep understanding of the "why" behind subscription models (usage, seat-based, ramp deals, and price caps) rather than just the "how" of data entry. • Law-Adjacent Expertise: Understand risk tradeoffs and how to follow/build legal playbooks, but you operate as a process engineer, not a drafter.
Responsibilities
• Own day-to-day intake, triage, and routing of customer contract requests in Ironclad, ensuring they are properly tagged, prioritized, and progressed • Review commercial redlines and resolve standard contract changes that can be handled without Legal involvement • Escalate complex or legal-risk issues to Legal when appropriate • Monitor contract status and key deal milestones, proactively driving deals toward signature—especially during high-volume periods and quarter-end • Help reduce overall request-to-signature cycle time by ensuring contracts move efficiently through the process • Partner with Legal to translate recurring contract requests into standardized, pre-approved clauses • Help operationalize legal playbooks so RevOps can handle common commercial contract changes without requiring individual Legal review • Identify repeat requests that can be standardized and incorporated into the clause library • Ensure commercial contract terms (billing terms, pricing, ramps, usage structures, dates, price caps) are accurately captured and system-ready • Maintain reliable contract metadata across Ironclad and Salesforce so downstream teams can trust contract data • Support Finance, Billing, and Customer Success by ensuring contract details are complete, consistent, and operationally sound • Serve as a key operational partner for Ironclad, helping define requirements and workflows that support contracting operations • Collaborate with RevOps Systems teams to ensure Salesforce and CPQ workflows support real-world deal structures • Validate that system updates or workflow changes do not compromise contract data integrity or order form accuracy • Analyze contracting workflows to identify bottlenecks, inefficiencies, and opportunities to improve deal velocity • Track operational metrics such as request volume, turnaround time, and escalation patterns • Help design operational guidelines that clarify which contract requests can be handled by Sales, RevOps, or Legal • What You Won't Do: • What You Won't Do: • Negotiate contracts directly with customers or participate in live redlining discussions with counterparties • Draft new legal language or modify core terms and conditions • Make legal risk determinations or provide legal interpretation of contract terms • Own complex contract negotiations or legal strategy for agreements • Serve as the primary Salesforce or CPQ system administrator responsible for technical configuration • For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below. • You may also be offered a performance-based bonus, equity, and a generous benefits program.
Benefits
• $88,000—$130,000 USD • AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. • In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. • Recruiting Scams and Fraud • We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: • AlphaSense never asks candidates to pay for job applications, equipment, or training. • All official communications will come from an @alpha-sense.com email address. • If you’re unsure about a job posting or recruiter, verify it on our Careers page. • If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
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