vultr - Senior Software Engineer - Tooling & Automation
Requirements
• 5–8 years in Tools/Platform Engineering or a similar infrastructure role, including 3–5 years hands-on with monitoring/alerting tooling (Icinga or equivalent NMS, Grafana, and at least one SIEM platform — Splunk, QRadar, or Sentinel) • Experience rapidly mapping an unfamiliar, multi-team monitoring and alerting estate and consolidating it — ideally at a cloud, hosting, or multi-datacenter operator. Equivalent hands-on Vultr experience is a strong plus. • 3+ years building integrations against APIs/webhooks, with scripting ability (Python or similar) • 2–3 years building or substantially modifying operational dashboards (Grafana, Kibana, Power BI, or similar) • Understanding of ticketing/ITSM workflow tools (Jira, Confluence, Mattermost) and how alert priority/severity maps into ticket fields • Preferred: prior exposure to multi-provider/datacenter operational environments, and experience supporting or building for a NOC/SOC or similar 24x7 operations function
Responsibilities
• Map every alert source owned by Systems, Network, and Security engineering (Icinga, Grafana, SIEM/Splunk/QRadar/Sentinel, BMC/IPMI, provider-native consoles) and identify the cleanest integration point for each — webhook, syslog forward, API poll, or native connector • Build and maintain the routing/forwarding layer that pushes agreed top-priority alerts from each pillar into GIOC's ticketing and paging tools, with priority/severity preserved and enough context for L1 triage without direct console access • Work with each pillar's engineering SMEs to validate that routing logic matches each pillar's defined resolve-vs-escalate boundary • Own the on-call/notification wiring so critical alerts reach GIOC within agreed acknowledgment SLAs, with no manual relay step • Design and build a unified operational dashboard spanning all five datacenter/provider platforms (Airtel, Nextra, Equinix, QTS, CoreSite), replacing today's tool-hopping model • Define dashboard v1 scope jointly with GIOC and pillar leads and ship it on a committed milestone • Run legacy tools and the new dashboard in parallel during transition so GIOC never loses visibility mid-cutover • Build in SLA/health visualizations (ack time, escalation accuracy, open-alert aging) that GIOC leadership can use directly in status reporting • Build correlation engines and integrate all sources of telemetry from various product teams • Document the routing architecture and dashboard so both can be maintained by GIOC or the Tools team after this assignment ends
Benefits
• $125,000 - $135,000 • Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. • INCLUSION & PRIVACY
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