wagmo - Senior Software Engineer - Canada
Requirements
• You’ve shipped an LLM-powered feature to production that real users or real money depend on. You set up evaluations before rollout, versioned your prompts and models, and planned for rollback. • You’ve designed or substantially refactored a system the business depends on, such as payments or claims, without breaking it, and left it easier to change than you found it. • You’ve taken over a complex system someone else built and become the person others trust with it. Your code reviews change designs, not just style. • You’ve made real tradeoffs between model cost and quality, and you can show the numbers that proved quality held. • You use coding agents and AI review tools every day, and they’ve changed how fast you ship without lowering the quality of your work. • Strong Python skills. Experience with Django and TypeScript is a plus.
Responsibilities
• Learn our claims automation pipeline in depth and become a core owner, reviewing and shipping changes on your own within your first few months. • Lower the cost of every claim we process by routing work to the right models, while keeping accuracy at or above where it is today. • Restructure the pipeline so each stage can be changed, tested, and rolled out independently, with evaluations gating every change. • Ship new automation that lets more claims resolve without manual review, working with Product to decide what comes next. • Use AI to read veterinary records and make better coverage decisions on more types of claims.
Benefits
• Your work pays real claims to real pet parents. You’ll see the impact in production. • AI is the core of the product here, not a side project. You’ll own one of the most important systems at the company. • You’ll have real scope on a small team, making decisions a larger company would spread across several people. • You’ll help pet parents get reimbursed faster for the care their pets need. • Comprehensive health, vision, and dental coverage • 401(k) retirement planning with employer matching • Unlimited paid time off • Annual company holidays • Additional company-wide recharge days off • 12 weeks parental leave for eligible employees • Company paid Wagmo pet wellness and insurance plans • Regular company-wide events and team gatherings • Pet-friendly office • Catered lunches
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