axelera - (Senior) Field Application Engineer - India
Requirements
• BS/MS in Computer Science, Electrical Engineering or equivalent work experience. • 3+ years of experience in the semiconductor and/or Artificial Intelligence industry in a customer-facing application development or technical support role. • Excellent communication and interpersonal skills, with the ability to engage with customers and internal teams effectively. • Self-motivated and results-oriented, with a passion for staying up-to-date on the latest advancements in AI technology. • Programming experience in a relevant area such as Python, C/C++, OpenCL, CUDA. • Experience using a high-level ML framework such as PyTorch or TensorFlow • Solid understanding of embedded systems and practical experience with embedded hardware. • You have excellent communication and presentation skills • Ability to travel to company sites as needed (expect 30%+ travel) • This is a remote position, based within or in close distance from the Hyderabad, Chennai, Bengaluru, Mumbai, or Pune hubs due to the proximity to our clients.
Responsibilities
• Engage with customers in India to understand their needs, acting as a technical expert on Axelera AI’s platform. • Address inquiries, provide product knowledge, and resolve technical issues directly or via R&D coordination. • Solid understanding of server systems, preferably with hands-on experience. • Collaborate with Marketing and Business Development on product launches and technology evangelism. • Support Sales in expanding existing accounts, identifying new customers, and defending design wins. • Track customer interactions, ensuring follow-ups and effective communication. • Gather and relay customer feedback to Product Management for product improvements. • Conduct competitive analysis through customer and industry insights. • Assist in creating clear, compelling, and instructive product documentation • Advocate for customers internally, ensuring responsiveness and driving product enhancements.
Benefits
• This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. • An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team. • At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
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