plaud - Site Reliability Engineer - Singapore
Requirements
• Experience supporting AI/ML or data-intensive platforms • Knowledge of SLO/SLA frameworks • Experience in fast-growing or global products • Exposure to multi-region systems • Strong written and verbal communication
Responsibilities
• Ensure reliability and performance of Plaud.ai http://Plaud.ai's AI products at scale • Lead incident response and continuous reliability improvement • Build automation to reduce toil and improve system resilience • Partner with product and engineering teams on reliability design • Improve observability and operational maturity • Skills, Qualifications and Experience We Look for • 8+ years in SRE, Infra, or Platform Engineering roles • Strong experience with cloud platforms (AWS/GCP/Azure) • Hands-on with Kubernetes and distributed systems • Experience in on-call rotation and incident management • Proficient in at least one programming language (Go, Python, Java)
Benefits
• Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think. • Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years. • Define the next-gen paradigm for human-AI interaction. • Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion. • Work with passionate teammates who value innovation, collaboration, and customer success. • Grow your career in a culture that champions continuous learning and fast career development. • Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere. • Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success. • High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity. • Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees. • Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment. • Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency. • Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires. • Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
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