expansia - Aether Aerospace

Hybrid Remote-Boston, MA or Montgomery, AL area - Hybrid3w ago

In Office Mid NA Cloud Computing Airlines Public Sector Aerospace Rails Developer Aerospace Engineer Jira Performance Management Training Development Dashboard Creation Reporting

Requirements

• Clearance: Active Secret Clearance Education and Experience: Bachelor’s degree with 4+ years of relevant experience. Additional experience may be considered in lieu of a degree. 3+ years of hands-on Jira and Confluence administration experience in an enterprise environment. • Experience administering self-hosted Jira and Confluence environments. • Experience with Jira workflow design, automation, permissions, and plugin administration. • Experience with Jira Automation, ScriptRunner, and JQL. • Experience creating custom dashboards, filters, and reporting solutions. • Experience performing backups, audits, re-indexing, patching, and upgrades. • Experience with Atlassian installations, migrations, upgrades, or environment consolidations. • Experience integrating or supporting Atlassian environments hosted in AWS. • Experience supporting Agile or SAFe delivery environments. • Strong troubleshooting, analytical, documentation, and stakeholder communication skills. • DoD 8570 / 8140 IAT Level II certification • At least one cloud certification • Experience supporting large federal programs and advising government stakeholders on Atlassian best practices • Experience monitoring Atlassian infrastructure hosted on AWS • Experience developing documentation, training content, and architecture diagrams for enterprise users • Experience with Active Directory administration

Responsibilities

• Administer and maintain self-hosted Jira and Confluence environments. • Configure workflows, screens, fields, permissions, dashboards, filters, and JQL queries. • Develop automation using Jira Automation and ScriptRunner. • Manage users, groups, roles, permissions, and security controls. • Perform backups, re-indexing, patching, upgrades, and plugin administration. • Test Atlassian application and plugin upgrades for compatibility and stability. • Support Jira and Confluence migrations, integrations, and environment consolidations. • Conduct system and security audits and implement governance controls. • Develop dashboards and reporting solutions for program and leadership stakeholders. • Integrate Atlassian tools with AWS-hosted environments and enterprise systems. • Develop SOPs, workflow diagrams, system documentation, CONOPS, and user guides. • Provide training and technical support to users and program stakeholders. • Partner with Agile teams to improve processes and align Jira configurations with Agile and SAFe practices. • Support Jira-based analytics, performance tracking, incident management, and operational reporting. • Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions • Ensure 100% of planned hours are worked and recorded • Identify and forward to your leadership any opportunities that could lead to growth within your work area • Participate in growth efforts as requested • Ensure all contractual deliverables are met/exceeded to the customer's satisfaction • Complete personal PDP and attend Staff Meeting and Storytime (with camera on) • Within your program, build productive and positive professional relationships with clients • Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements • Perform other related duties as assigned