welltheory - Sales Ops Lead

• Own and optimize Salesforce infrastructure and overall sales systems strategy in partnership with an external admin and internal stakeholders • Manage the commercial tech stack, including tool selection, workflow optimization, system adoption, and rep efficiency • Coordinate conference and event execution, including logistics, pre-event campaigns, post-event follow-up, and lead capture workflows • Improve sales team workflow and execution across process, contracting, legal coordination, and internal operations • Maintain and continuously improve the sales team's Notion knowledge base, process documentation, and internal resources • Build and support sales enablement programs, including playbooks, messaging, onboarding materials, and training resources • Develop and improve outbound cadences, account development workflows, and rep outreach processes • Support data analytics and business case development for prospective employers, health plans, and other key accounts • Track and improve core operating metrics, including rep efficiency, conference lead follow-up speed, and process adherence • YOU MIGHT BE A GREAT FIT IF YOU... • Have 4–8+ years of experience in sales operations, revenue operations, or commercial operations • Are deeply comfortable in Salesforce — not just running reports, but owning workflows, requirements, and system improvement • Have supported SaaS or digital health go-to-market teams and understand the full commercial motion • Are analytical and data-driven, with a track record of translating insights into action • Thrive in a hands-on role where you're building things, not just advising on them • Are highly organized, have strong follow-through, and create order out of complexity • Can work cross-functionally with leaders, legal, finance, and frontline sellers with equal ease • Have empathy for the autoimmune experience