Automox - Senior Solutions Consultant

• 4+ years proven experience in a customer-facing technical role such as Systems Administration, Desktop Support, Solutions Engineering, or comparable technical IT role. • Expert proficiency in at least one core OS—Windows, macOS, or Linux—including administration, configuration, troubleshooting, and update management. • Proven production patch management experience, including deployment planning, testing, maintenance windows, reboot coordination, and failed-update troubleshooting. • Skilled at diagnosing and resolving advanced technical issues, performing custom solutioning, and conducting root cause analysis. Experience working closely with support, engineering, and customer success teams is essential. • Hands-on experience with endpoint or configuration management tools such as Automox, MECM/SCCM, Intune, WSUS, Jamf, NinjaOne, ManageEngine, BigFix, Tanium, or Ansible. • Clear communication with technical and business stakeholders, from SysAdmins to C-level executives. Prior external consulting experience is preferred, not required. • Ownership of engagements, competing priorities, and follow-through; a collaborative approach and willingness to expand current skill set and contribute broadly to team and company objectives. • Preferred: familiarity with GitHub/Git, Jira, and customer success, CRM, or service delivery tools such as ChurnZero, Gainsight, Salesforce, or Rocketlane. • Preferred: experience writing original scripts, working with APIs, Python, or Go, and administering multiple operating systems. • The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location. • $110,000—$140,000 USD • LOCATION • We are a fully distributed company of remote employees. • **Note: We currently don't hire in California or New York metro*** • Automox is the cloud-native IT operations platform for modern organizations. Our award-winning answer to modern IT operations and best-in-class results earned Automox four straight quarters of record growth. We are now trusted by more than 2,500 leading companies and MSPs worldwide, including NASA, Yale, Xerox, Allbirds, and Unicef. It makes it easy to keep every endpoint automatically configured, patched, and secured – anywhere in the world. The future of IT Operations is cloud-native – and right now. Will you join us? • EMPLOYMENT AT AUTOMOX • ✅ Must be able to pass a federal, state, county background check✅ Complete a local in-person verification