dbt Labs - Senior Customer Solutions Resident Architect
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT
Requirements
• 5+ years of experience in technical customer-facing roles such as post-sales consulting, technical architecture, or solution delivery • Expertise with at least one modern cloud data platform (Snowflake, Databricks, BigQuery, or Redshift) • Hands-on experience deploying or configuring dbt Cloud, with at least 1 year working with dbt • Strong proficiency in SQL; working knowledge of Python in analytics contexts preferred • Comfort leading technical project delivery — managing scope, timelines, and stakeholder expectations across multiple simultaneous engagements • Clear, concise communication skills for both technical and executive audiences • A collaborative mindset — thriving in a remote, transparent, and highly cross-functional organization • Willingness to travel 2–4 times per year for company-wide events • What Will Make You Stand Out • dbt Analytics Engineering Certification • Ability to influence technical direction and build consensus across internal and customer teams • Experience with traditional enterprise ETL tools (e.g., Informatica, Datastage, Talend) and how they relate to modern data workflows • Familiarity with strategic sales or renewal processes, including proactive and reactive adoption efforts • Proven success accelerating usage, adoption, and expansion in large, complex accounts • Remote Hiring Process • Interview with a Talent Acquisition Partner • Interview with Hiring Manager • Final Values Interview
Responsibilities
• Accelerate Customer Success Across the Lifecycle • Support strategic pre-sales opportunities by providing technical expertise to prospects • Assist in launching and onboarding new customers who have not purchased RA services, ensuring they successfully adopt dbt Cloud • Execute proactive adoption plays, including migrations, new feature implementations (e.g., Semantic Layer, Mesh), and major version upgrades • Lead reactive adoption initiatives to de-risk churn or contraction and position accounts for future growth • Deliver Technical Excellence • Advise on architecture, design, implementation, troubleshooting, and best practices in dbt Cloud environments • Build solution MVPs and guide long-term technical strategies tailored to customer needs • Engage on multiple projects simultaneously with clear scoping, start and end dates, and outcome tracking • Collaborate Across Teams • Partner closely with Customer Solutions Architects (CSAs), Sales, Solutions Architects, Training, and Support • Provide feedback to Product and Engineering to improve customer experience and prioritize technical needs • Champion customer success through thoughtful, transparent communication and cross-functional collaboration • Advance Best Practices and Team Impact • Help build out and refine this evolving function alongside the broader RA organization • Track and manage capacity and engagement effectiveness similarly to other RA-led initiatives
Benefits
• Unlimited vacation time with a culture that actively encourages time off • 401k plan with 3% guaranteed company contribution • Comprehensive healthcare coverage • Generous paid parental leave • Health & wellness stipend • Learning and development • We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. • In Boston, Chicago, Denver, Los Angeles, Philadelphia, New York Metro, San Francisco, DC Metro, Seattle, and Austin, an alternate range may apply, as specified below. • The typical starting salary range for this role in the specific locations listed is: $163,000 - $200,000 • The typical starting salary range for this role is: $146,000 - $180,000
No credit card. Takes 10 seconds.