Binance - Accelerator Program - Creative Operations
Requirements
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders. • Highly organized and detail-oriented, you enjoy tracking, organizing, and making sense of complex workflows • Strong analytical skills, comfortable working with data, reporting, and dashboards to identify patterns and make recommendations • Proficiency with project management tools (experience with Asana reporting and automations is a strong plus) • Interest in AI and automation, you've used AI tools and are excited about applying them to operational workflows • Strong communication skills • Self-starter mentality, you proactively identify problems and propose solutions rather than waiting to be told what to do • Interest in creative operations, marketing, or project management as a career path • Currently enrolled in or recently graduated from a relevant degree program • Comfortable working in a fast-paced, global, cross-functional environment
Responsibilities
• Resource Management & Capacity Planning • Support capacity planning processes by tracking planned vs actual resourcing needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate • Partner with Creatives and Creative Operations Lead to identify resourcing challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data • Master dashboards and Asana reporting views to continuously identify automation and process streamlining opportunities • Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests • AI & Automation • Identify repetitive resourcing tasks that can be reduced or automated using AI, Asana automations, or improved workflow rules (task assignment support, workload summaries, capacity reporting, status updates, recurring follow-ups) • Implement AI-enabled or automation-based workflow improvements that reduce manual resourcing effort and improve consistency • Use AI to support faster analysis of workload, resourcing risks, and project pipeline data — turning raw information into clear insights for Creative leadership • Agency & Freelancer Management • Complete an audit of current agency partners, including scope, performance, cost-effectiveness, turnaround times, quality of output, and fit against team resourcing needs • Support onboarding, setup, or scope expansion/reduction for agency partners to increase resourcing flexibility • Define and document standardized agency resourcing protocols in Confluence — how agency support is requested, assigned, tracked, reviewed, and measured
Benefits
• Shape the future of finance • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle challenging projects in a fast-paced and innovative enviornment with autonomy • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team)
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