primer.io - Director of Engineering

• Experience leading multiple engineering teams through significant growth or technical transformation — you know what it takes to move an org through a step-change without losing the people or the product • A track record of managing and developing engineering managers — you have built and raised the ceiling on an EM layer, not just managed individual contributors. You know how to operate through a leadership layer, not around it. • Experience running multi-team domains — coordinating across subteams with different concerns, keeping them aligned without creating a centralisation bottleneck • Experience running multi-tenant, high-scale, low-latency, high-reliability systems • Demonstrated ability to deliver large-scale architectural evolutions while keeping a production system running — ideally in a multi-tenant, high-throughput environment • Comfortable operating at both strategic and tactical altitude in the same week — 6-to-12 month roadmap thinking one morning, production incident response the same afternoon • Ability to work productively and collaboratively with other functions - Product, GTM, Finance etc • Ability to communicate effectively with executive stakeholders • Experience owning merchant-facing APIs and SDKs that span backend, frontend, and mobile domains. • Familiarity with event-driven architectures (eg Kafka, SQS/SNS) and distributed databases (eg CockroachDB, DynamoDB)\ • 🚫 YOU MAY NOT LIKE IT HERE IF: • You enjoy working in an office-setting, we are remote-first and always will be! • You are not comfortable with shifting context and navigating ambiguity • ✅ A TYPICAL INTERVIEW PROCESS • An initial intro call with a Talent Partner • An interview with the Hiring Manager • Challenge Stage - Contextualised to the role • A final, values-alignment interview • WHAT’S THE CULTURE LIKE AT PRIMER? • We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). • We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workations, our annual company retreat, and co-working space access worldwide. • Finally, let’s go ahead and say it. The work that we do is challenging. Scaleups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.