Sales Development Representative
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Requirements
• Strong desire to work in sales at an early-stage startup • Deep knowledge and passion for the crypto/blockchain industry • An existing network / rolodex of crypto founders and projects in the APAC region • An active presence on “Crypto Twitter” • 2-4 years experience with inbound, outbound, and client-facing sales positioning SaaS, PaaS, or IaaS offerings • Skilled in prospecting techniques • Ability to operate independently and proactively in an effort to source and progress new business, across multiple global time zones • Proficiency using CRM software, forecasting, and opportunity management • Excellent listening, verbal and written communication skills • Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services • Experience managing numerous requests and time demands concurrently • Account Manager/Executive/Director experience • A technical or educational background in engineering, computer science, or MIS • Skill at presenting a technical solution to prospects and customers relevant to their industry or target market • Demonstrated track record of working with cross-functional stakeholders • Advanced CRM experience including the configuration, development of dashboards and reports, programing experience
Responsibilities
• Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers • Reaching out to new leads via various communication channels (including non-traditional channels such as Telegram, X, and other messaging platforms) and get them excited for an introductory call • Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed) • Refine and establish processes to support our business’s evolving needs • Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input • Serve as an initial point of contact and ongoing relationship manager for customers • Provide customer feedback to the product and engineering teams and inform product development • Work with support and communicate with customers both pre and post-sales • Respond and communicate quickly with customers
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