Duetto Research - Staff DevOps Engineer
Requirements
• 7+ years in an Ops, DevOps, or SRE role, with real system design and architecture experience • Hands-on AWS experience (IAM, VPC, EC2, ELB, RDS, S3, Lambda, API Gateway, Secrets Manager, KMS, CloudWatch, CloudTrail), including multi-account management, permissions structures, and SSO. Azure or GCP experience is welcome too. • Engineer-level knowledge of networking and security, plus a solid grasp of load balancing fundamentals • Strong infrastructure-as-code skills with Terraform, working as part of a multi-user infrastructure team • Experience with CI/CD and build/deploy automation tooling (GitHub, GitHub Actions, Jenkins, JFrog Artifactory, GitOps) • Experience running enterprise monitoring tools like Prometheus, Grafana, or DataDog • A track record of resolving complex on-call incidents and leading RCAs that lead to lasting fixes • Comfort reading Java, Ruby, Bash/Zsh, HCL, Python, and JavaScript • A service reliability mindset, and the ability to work independently and as part of a team • Strong candidates may also have: • Layer 7 load balancing experience • Container orchestration experience (ECS/EKS) • Chef or Puppet configuration management experience • SOC2 compliance experience • Curiosity about our stack: Java, Python, NoSQL, MongoDB, Postgres, React, Terraform/Terragrunt, Chef, DataDog, and Prometheus
Responsibilities
• Design and build scalable, secure, highly available AWS infrastructure for our critical systems, with automation at the center and uptime and reliability as the goal. • Partner with developers on architecture decisions to improve the reliability, performance, scalability, and security of our servers and applications. • Keep us secure by default: tackle vulnerabilities early and raise our cybersecurity readiness. • Be the last line of support for services our customers depend on 24/7. You'll troubleshoot on-call incidents, join a weekly on-call rotation, and lead Root Cause Analysis so the same problem doesn't come back. • Build the tools and automation other engineers use every day, and mentor DevOps engineers and teams across the company. • Help us bring AI into our DevOps and SRE workflows. We're redesigning how every role works with AI, and this one is no exception.
Benefits
• Hospitality is in our DNA. Your work directly helps hoteliers grow revenue and profit, and you'll see the impact on real customers around the world. • Hospitality is in our DNA. • We play to win. Duetto speed is real. We act with urgency when we spot an opportunity or a challenge, and you'll have room to help set direction and architecture. • We play to win. • AI is how we work. We're actively redesigning how every role operates with AI, and you'll be equipped and encouraged to use cutting-edge tools in your day-to-day, in DevOps and SRE workflows included. • AI is how we work. • We build partnerships. We succeed as one team, across technical and non-technical functions, and we honour our commitments to each other and our customers. • We build partnerships. • Come as you are. We value diverse perspectives, welcome healthy debate, and keep the atmosphere casual, flexible, collaborative, and fun. We take our fun seriously. • Come as you are. • The Details • Location: Remote, US or Canada • Location: • Work model: Remote • Work model: • On-call: Weekly on-call rotation • On-call: • Visa sponsorship: Visa sponsorship is not available for this role. • Visa sponsorship:
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