forgd, inc. - AI Engagement Lead : United Kingdom
Requirements
• 6+ years of engagement management or technology consulting experience, ideally in a single-threaded engagement-lead model where one person owns the customer from scoping through closure • Strong track record carrying enterprise engagements end-to-end • Proven ability to build and scale delivery processes—you've created the playbooks, not just followed them • Passion for the future of software development and genuine excitement about how AI changes the craft of engineering • Experience managing executive client relationships with excellent communication skills across technical and business audiences • Exceptionally high agency; able to operate autonomously in complex, evolving environments • Technical fluency—you can engage credibly with engineers and understand AI/ML concepts
Responsibilities
• Engagements • Own end-to-end delivery of AI transformation engagements as the single accountable lead, from first scoping conversation through SOW, kickoff, execution, closure, and expansion, ensuring alignment with client objectives and forgd's standards of excellence • Translate ambiguous inputs (customer decks, proposal drafts, discovery notes, scoping conversations) into structured engagement plans the architect team can deliver against • Manage engagement scope, timeline, budget, resource allocation, and stakeholder communication to ensure on-time, high-quality delivery • Partner with Anthropic's customer success and account teams to coordinate on shared customers—ensuring forgd engagements translate into sustained Claude activation and usage growth • Throughout • Drive expansion within the accounts you own • Build relationships with customer stakeholders from individual contributors to engineering leadership • Lead scoping, pricing, and SOW authoring for new opportunities with GTM; translate stated customer needs into a priced, sequenced engagement plan the architect team can execute against • Establish forgd's delivery framework: create templates, methodologies, and processes that scale our ability to deliver consistent, high-quality outcomes—this is a founding role where your contributions directly shape how we work and grow • Travel to customer sites (10–20%) for workshops, milestones, and relationship building • What Success Looks Like • Customers move from proof-of-value to production adoption with sustained Claude usage growth • Engineering teams you've supported measurably change how they build software • Strong customer satisfaction, referenceable outcomes, and working relationships with Anthropic account teams • Trusted relationships within accounts that compound into expansion • Engagements move cleanly across the lifecycle from scoping through expansion
Benefits
• Work at the frontier: Partner directly with Anthropic on customer engagements • High-impact work: Help engineering organisations transform how they build software—production-bound systems with real constraints, not innovation theatre • Founding team opportunity: Join as a founding team member where your contributions directly shape how we work and grow • Remote flexibility • We encourage you to apply even if you don't meet every qualification listed. Research shows that people from underrepresented groups often hesitate to apply unless they meet every requirement—we urge you not to exclude yourself prematurely. If you're excited about AI-native development and want to help enterprises transform how they build software, we'd love to hear from you. • Equal Opportunity
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