Reachdesk Ltd - Software Engineer

• End-to-End Development: Design, develop, and maintain features across our whole platform, from backend systems and integrations to responsive, user-friendly web interfaces. Our stack includes Ruby on Rails, Python, SQL, React, and modern JavaScript. • API and MCP Development: Build, enhance, and maintain our public and internal APIs and their documentation, and our MCP server, adapting to the evolving needs of our customers and internal teams. • AI-Assisted Engineering: Use AI development tools as a core part of your daily workflow - for coding, refactoring, testing, debugging, and documentation - while applying sound judgement to review, validate, and own everything you ship. • Technical Ownership: Participate in technical decision-making and contribute to upholding high-quality engineering standards across the team, including code reviews, testing, performance, and accessibility. • DevOps Practices: Advocate for and implement DevOps best practices, such as monitoring, logging, and incident response, to ensure system reliability and performance. Our current tools include Sentry, DataDog, New Relic, and Sidekiq. • The successful candidate will have: • Solid Software Engineering Experience: 3+ years of experience in software development within a product-focused company, demonstrating a solid grasp of software engineering principles, design patterns, and best practices. • Versatility Across the Stack: Comfortable contributing to both backend and frontend work. You don't need to be an expert in everything, but you're happy to move across layers and learn whatever the problem requires. • Backend Skills: Experience with Ruby on Rails, relational databases, and SQL, including the ability to write and optimize queries and troubleshoot database issues effectively. • Frontend Skills: Experience building and maintaining web interfaces with React and modern JavaScript, integrating with RESTful APIs, handling asynchronous requests, and managing data flow. • API Development Skills: Experience designing, building, and maintaining RESTful APIs, including writing clear, user-friendly documentation. • Hands-On Experience with AI Development Tools: You regularly use AI coding assistants or agents in your day-to-day work and understand how to get the best out of them - writing effective prompts and context, breaking down problems, and critically reviewing generated code for correctness, security, and maintainability. • Testing and DevOps Practices: Practical experience with automated testing (e.g. RSpec, Jest, React Testing Library), CI/CD workflows, and deployment processes. Familiarity with monitoring and performance tools such as Sentry, DataDog, New Relic, and Sidekiq. • Problem-Solving Abilities: Demonstrated skill in diagnosing and resolving complex issues in production and test environments.