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bumbleinc - Enforcement Appeals Specialist

UK London2d ago

In Office Mid EMEA Attorney Compliance Manager Reporting

Requirements

• Trust and safety are embedded in Bumble Inc.’s mission of creating a world where all relationships are healthy and equitable. Our wider Trust organization includes centralized and dedicated teams focused on: • Creating products and systems that proactively detect and prevent harm and promote healthy, kind relationships. • Developing policies that govern and adjudicate responsible, safe, inclusive, and respectful behaviour and content across all Bumble Inc. platforms. • Supporting members who experience safety incidents in a trauma-informed, empathetic manner. • This role will be based in London, UK reporting to the Enforcement Appeals Manager. • Please note: This position involves exposure to sensitive and graphic content, including but not limited to vulgar, violent, and sexual content.

Responsibilities

• Review and take action on members’ appeals for content removals, account bans, or other enforcement actions in a timely and accurate manner. • Provide high-touch, trauma-informed safety support to members who have experienced safety incidents. • Collaborate with internal teams, including Trust & Safety, Customer Experience, and Legal, to escalate and resolve complex safety cases. • Help enforce Bumble Inc.’s policies by reviewing and processing accounts and content flagged for safety violations. • Participate in on-call rotations, including nights, weekends, and holidays, as needed.

Benefits

• Annual personal learning & development budget • Private Medical Insurance (PMI) • Private Dental Insurance • Babylon Health app • Mental health support • Enhanced parental leave, including a highly competitive maternity package • Unlimited PTO • Subsidised gym membership • ‘Double matched’ pension contributions up to 6% • Premium App Access • Will be determined based on factors such as the selected candidate’s qualifications, relevant experience, skill set, and other job-related considerations. • Inclusion at Bumble Inc.