Principal Software Engineer
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Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 12+ years of experience designing and developing highly-available, high-scale, secure, mission critical native cloud enterprise SaaS applications in Java, Go or Python. • Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional deployments. • Excellent abilities in high level service design - modeling interfaces and internals in a proper modular, composable, and extensible way. • Experience with AWS, GCP or other public cloud infrastructure platforms. Multi-region deployment is a plus. • Experience building distributed systems at scale based on microservices architecture. • Extensive experience with REST API design and implementation. • Experience working with data architecture such as Clickhouse, Lakehouse, Snowflake • Experience with SQL/NoSQL databases and caches. • Familiarity with streaming systems such as Kafka, Flink, Spark • Experience with container technologies - Docker/Kubernetes. • Experience implementing modern automated testing and CI/CD pipelines. Develop, Test, Deploy your code. • Strong expertise in solving complex production issues • Location • This role will be remote, and based in India . • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Responsibilities
• Lead architecture and system design for complex, distributed software systems; guide teams toward scalable, maintainable solutions. • Design, implement, and review high-quality code for core services, APIs, platforms, and/or user-facing applications. • Translate business goals into technical roadmaps, identify tradeoffs, and align stakeholders on solution direction. • Improve system resiliency, latency, throughput, and cost efficiency; establish SLOs/SLAs and operational practices. • Drive standards for coding, testing, CI/CD, observability, security, and documentation; champion automation and quality. • Partner with engineering managers, staff engineers, and product leaders to coordinate delivery across multiple teams. • Coach and mentor engineers at all levels; lead design reviews, incident postmortems, and technical deep dives. • Identify technical risks early (security, scalability, compliance) and drive mitigation plans.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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