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Jobs(31,365)/Technical Support Engineer Role(101)/mcaconnect (3) - MCA Connect - D365 CE & Power Platform Technical Engineer
mcaconnect

mcaconnect - MCA Connect - D365 CE & Power Platform Technical Engineer

Remote - USA1mo ago
RemoteMidNATechnical Support EngineerTechnical Support SpecialistTeam ManagementC#JavaScript

Requirements

• 3+ years’ experience solutioning and developing Power Automate Flows • 3+ years’ experience developing C# plugins and JavaScript for Dataverse applications • 3+ years’ experience with Microsoft Dual Write • 3+ years’ experience developing custom Model Driven and Canvas apps on Dataverse • Strong troubleshooting and debugging skills • Experience with Microsoft Dynamics CE or F&O implementations • Effective written and verbal communication skills • Excellent planning and organization skills • Ability to establish priorities and work independently • Bachelor’s Degree in a relevant field or equivalent combination of education and experience • English: fluent • Relevant Microsoft certifications such as PL-400 or PL-100 • Field Service and/or Project Operations experience • 2+ years as a consultant • Exposure to Microsoft‘s Sure Step Methodology

Responsibilities

• Work with client to define and document functional requirements & solution designs • Design, develop, and deploy technical customizations for clients utilizing Power Automate Flows, C# plugins, JavaScript, Dual Write, and Power Fx • Resolve technical support issues related to Dataverse and Dynamics CE implementations • Manage small projects for client requested Power Apps • Delegate development tasks to offshore resources and manage development team • Build, test and deploy data migrations / integrations • Troubleshoot software, hardware and network infrastructure • Manage project scope, timeline, budget, and project deliverables • Monitor and triage new support cases • Maintain effective customer relationships • Be responsive and provide outstanding customer service • Follow established standards & methodologies • Optimize individual utilization • Continue your professional education by setting specific annual training goals

Benefits

• Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package: • ·        Work/Life Balance with Unlimited Paid Time Off (UPTO) • ·        401k Plan with Company Matching Contribution • ·        Monthly Stipend for Home Office Expenses • ·        Subsidized Medical, Dental and Vision Coverage • ·        Health Savings and Flexible Spending Accounts • ·        Company Paid Life and Disability Insurance • ·        Training, Certification and Continuing Education Support • MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

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