Relay Technologies - Shift Manager - Birmingham
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Requirements
• Aim with Precision: You define problems clearly and measure your impact meticulously. • Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. • 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. • All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. • People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. • Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we. • If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let’s connect. • Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
Responsibilities
• Overseeing sortation operations during your shift to ensure targets are met • Supporting with recruitment, onboarding, and training of site operatives • Leading, motivating, and coaching your team to high performance • Ensuring health & safety standards are upheld and continuously improved • Identifying and acting on opportunities to drive efficiency and service quality • Collaborating with stakeholders to support the wider success of the site • Previous experience in a fast-paced operational or warehouse environment • A proactive leader with strong communication and team-building skills • Able to think on your feet, solve problems, and make sound decisions under pressure • Comfortable using data to track performance and make improvements • A hands-on, positive attitude and a willingness to roll up your sleeves • Fast and Focused Hiring Process • 1. Talent Acquisition Interview - 30 min • 2. Hiring Manager Interview - 90 mins • 3. Final Interview - 1 hour • 4. Decision and offer within 48 hours. Our process mirrors our pace of work.
Benefits
• Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success. • Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it. • 25 days of holidays • Enhanced parental leave. • Hardware of your choice. • Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).
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