solidgate - Business System Analyst (Tax & Customers)
Requirements
• 1–2+ years as a Business, Product, or System Analyst in a product company • Hands-on experience with engineering teams and third-party API integrations (REST/JSON) • Strong requirements gathering and documentation skills, including user stories, acceptance criteria, and edge cases • Ability to analyze APIs, understand system interactions, and visualize data flows • Familiarity with Jira, Confluence, diagramming tools, and basic SQL • Understanding of SDLC and Agile development • Ability to navigate ambiguity, independently clarify requirements, and work across technical and business challenges • English at Upper-Intermediate or higher • Motivation to grow into a Product Manager role • The Points That Make You Stand Out • Experience in fintech, payments, billing, SaaS, or other complex product domains • Familiarity with tax compliance concepts such as VAT, sales tax, nexus, or filing • Exposure to product management and product discovery
Responsibilities
• Drive requirements. Turn product ideas into clear user stories, acceptance criteria, and development-ready specifications. • Analyze integrations. Explore internal and third-party APIs, map data flows, and document system interactions. • Shape product flows. Work with the PM and engineers on merchant-facing features, from nexus monitoring to tax filing. • Solve complex cases. Clarify business logic, identify edge cases, and remove ambiguity before development. • Keep the team aligned. Collaborate with engineering, product, and finance to ensure everyone works from the same requirements. • Own documentation. Maintain a reliable source of truth for product and system logic. • You'll join the Tax & Customers team within the Billing stream, collaborating with engineers, the Engineering Manager, product/data analysts, and the finance team. • Your future manager and mentor is Valentyn Pidpalyi https://www.linkedin.com/in/valentyn-pidpalyi/, Group PM and Billing stream lead.
Benefits
• Clear path to Product Management. Grow into a PM role within 12–18 months, with direct mentorship from the Group PM. • Build, don't patch. Work on a recently rebuilt system with minimal technical debt, combining in-house tax logic with third-party integrations. • Develop rare expertise. Gain deep knowledge of international tax compliance, fintech infrastructure, and complex API integrations. • High-impact role. You’re not inheriting a perfect system — you’re building one. • Great product. We’ve built a fintech powerhouse that scales fast. Solidgate isn’t just an orchestration player — it’s the financial infrastructure for modern internet businesses. From subscriptions to chargeback management, fraud prevention, and indirect tax — we’ve got it covered. • Part of Endeavor — a global community of the world’s most impactful entrepreneurs. We’re proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies. • Massive growth opportunity. Solidgate is scaling rapidly — this role will be a career-defining move. • Top-tier tech team. Work alongside our driving force — a proven, results-driven engineering team that delivers. We’re also early adopters of cutting-edge fraud and chargeback prevention technologies from the Schemes. • Modern engineering culture. TBDs, code reviews, solid testing practices, metrics, alerts, and fully automated CI/CD. • If you want to grow from analyst to product manager in one of the hardest domains in fintech, this is the place. • 🫂 Know top talent? We’re always on the lookout. Recommend someone https://jobs.ashbyhq.com/solidgate/form/external-referral-program for our role, and if they get hired, there’s a bonus waiting for you — simple as that.
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