Trellis Technologies - Staff Backend Engineer, Conversational AI
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Requirements
• Meticulous: You pay attention to detail and take pride in what you deliver • Meticulous: • Articulate: You succinctly and effectively communicate verbal and written technical and non-technical ideas and topics • Articulate: • Kind, not (just) nice: You provide tough feedback in a clear and concise manner that does not diminish or belittle the recipient • Kind, not (just) nice: • Opinionated: You bring strong opinions to discussions but are willing to change your mind when presented with new or better information • Opinionated: • Product-minded: You focus on the “why” just as much as the “what” or “how” • Product-minded: • Collaborative: You work within your team and cross-functionally to build consensus and achieve results • Collaborative • Autonomous: You are self-motivated, able to hold yourself accountable, and can generate high-value work with little direct supervision • Autonomous • While you don’t need all of these to be successful in this role, we think you’ll be more successful the more you have • 7+ years’ experience developing software in a production environment • 4+ years’ experience in a senior engineer role • Ability to lead projects from conception through execution • Production experience with Node.js and Typescript • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores • Familiarity with GCP, Looker, BigQuery are a plus • Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents • Experience in product development where you were a key decision maker • Cross-functional leadership and collaboration experience • Why Trellis? Because you deserve a career that’s exciting, meaningful, and surrounded by people who lift you up. • We’re a group of curious, mission-driven humans rewriting the insurance experience and having a lot of fun along the way. At Trellis, you’ll make a real impact on a product millions rely on, and grow alongside a company that’s scaling fast. • What sets Trellis apart: • ✨ A transparent, collaborative culture where ideas win, not titles🚀 Big opportunities to take ownership and chart your growth💰 Competitive compensation (75th+ percentile)🏡 Fully remote across the US & Canada🎉 Quarterly virtual and/or in-person events that keep us connected • Plus, the benefits are built to support your whole life: • Plus, the benefits are built to support your • whole • life: • 🌴 Flexible vacation (yes, actually flexible)🩺 Health insurance starts day one • 🧘 Wellness programming, because balance matters💸 401(k) and HSA contributions, FSAs, bonuses & equity opportunities🐣 Paid parental leave • 👉 If you want a role where you’ll grow, be trusted, and build something that genuinely improves people’s lives, Trellis is the place. Join us. • If you want a role where you’ll grow, be trusted, and build something that genuinely improves people’s lives, Trellis is the place. Join us.
Responsibilities
• Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership • Incept projects: identify opportunities, design solutions, and lead implementation • Guide integration efforts with external agencies and insurance carriers • Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths • Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic • Ensure scalability and performance across the platform as we continue to grow
Benefits
• $220K – $235K • Offers Bonus • We believe in paying competitively for great work. As a remote team, we set our salaries at the 75th percentile of national market data in our industry for our US* and Canadian employees. *US candidates located in NYC or SF are benchmarked at the 90th percentile. You can count on your pay being in line with (or above) the market. We review compensation at least once a year to make sure we’re staying competitive and rewarding our team’s contributions. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • Please Note: we have set up limits for applications for this role. Candidates may not apply more than 1 time in any 45-day span. We encourage candidates to thoughtfully consider which role you believe you may be the best fit for. If our team determines there could be another fit, different from the role you have most recently applied for, we will be in touch to determine if there is mutual interest. • or drag and drop here • Stanton Sievers • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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