Clera - Technical Program Manager
Requirements
• At least 3 years of experience owning complex technical programs in AI/ML, data operations, support engineering, applied research, forward-deployed engineering, or a related cross-functional environment. • Experience as a Technical Program Manager or Strategic Program Lead at a startup, translating ambiguity into executable plans and maintaining momentum as requirements change. • Strong quantitative and qualitative judgment, with the ability to assess dataset quality using aggregate metrics and individual examples. • Experience improving data quality procedures, managing vendors, scaling delivery pipelines, and documenting or automating workflows. • Background supporting AI research teams, technical enterprise customers, or frontier AI labs with urgent, changing requirements. • Familiarity with RLHF, reinforcement-learning environments, agent evaluations, human-in-the-loop data pipelines, annotation, or expert data collection is valuable. • Strong written and verbal communication skills, sound tradeoff judgment, and the ability to work independently in a fast-paced startup environment.
Responsibilities
• Lead data and evaluation programs from scoping and requirements gathering through production, quality assurance, delivery, and retrospectives. • Turn ambiguous technical requests into specifications with clear milestones, owners, dependencies, and acceptance criteria. • Improve data quality processes using quantitative signals and qualitative review, including task coverage, difficulty, and reward distributions. • Manage external vendors throughout delivery and scale reliable production pipelines. • Improve workflows, documentation, automation, and cross-functional handoffs for data production and evaluation. • Work with research, platform, and marketplace teams to turn findings into product improvements.
Benefits
• Base salary is $130,000 to $225,000 USD annually. Visa sponsorship and relocation support are available for strong full-time candidates. • Location • On-site in San Francisco, California. The role is also open to remote candidates who can maintain 70% to 80% time zone overlap with San Francisco or Singapore.
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