Counterpart Health - Staff UX Designer
Responsibilities
• Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste. • Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges. • Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions. • Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence. • Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions. • Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions. • In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations, which are now actively in the hands of end users. You have dramatically elevated the user experience and are setting a new benchmark for design excellence. Your deep collaboration with leadership and data science teams has been essential in weaving ML features into the design and breaking new ground. • By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs. You’ve also incorporated these patterns and improvements into the Design System as a member of the Design System Team, while retiring or updating outdated patterns. You are now balancing the fine-tuning of next-gen experiences with launching new, high-impact projects, demonstrating your strategic vision and agility across the organization. • Long term, you continue to lead groundbreaking exploration projects with substantial potential. You are working collaboratively with senior leadership and data science teams to drive strategic design advancements. As a key player in the Design System, you are elevating design quality, consistently pushing the envelope and setting new standards for excellence. • You should get in touch if: • You have 7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML to deliver consumer-level, best-in-class experiences. • You have a portfolio that demonstrates industry mastery (healthcare experience is a plus but not required), showcasing advanced expertise in interaction and visual design, with a track record of creating outstanding, next-level user experiences. • You possess strategic thinking skills and have experience leading early-stage exploration projects with high-value potential, showcasing your ability to drive impactful design innovations. • You have a proven track record of managing and reconciling conflicting stakeholder feedback, resulting in cohesive and innovative design solutions. • You are adept at working with design systems, with experience in contributing to and maintaining high-quality, scalable design standards. • You are a natural leader who thrives on sharing your knowledge with others, helping to elevate the design capabilities of your team.
Benefits
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. • With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.
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