SuccessKPI Inc. - DevOps Intern Summer 2026
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Requirements
• Currently pursuing or recently completed a bachelor's degree in Computer Science, IT, Engineering, or related field. • Basic knowledge of Linux/Unix systems and shell scripting. • Familiarity with at least one programming language (Python, Java, Go, etc.). • Understanding of version control systems (Gitlab, Bitbucket). • Interest in cloud technologies and infrastructure-as-code. • Good problem-solving skills and eagerness to learn new technologies. • Strong collaboration and communication skills. • Planning to graduate between December 2026 and June 2027 to be eligible • Exposure to AWS • AWS Certification on DevOps Associate • Knowledge of CloudFormation, Terraform, Docker or Kubernetes. • Experience with monitoring/logging tools (Dynatrace, Grafana, CloudWatch, etc.). • Familiarity with Agile/Scrum development practices.
Responsibilities
• Assist in maintaining and enhancing CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, or similar). • Support the automation of infrastructure provisioning using tools like Terraform, Ansible, or CloudFormation. • Monitor and troubleshoot applications, services, and system performance. • Work with AWS cloud platform to deploy and manage resources. • Learn and contribute to containerization and orchestration (Docker, Kubernetes). • Collaborate with developers to ensure smooth deployment and release processes. • Document processes, tools, and runbooks for knowledge sharing.
Benefits
• Opportunity to work for an organization that prides itself on offering a diverse and dynamic culture where employees are proud to work • Opportunity to work for a fast-growth global company in the rapidly growing analytics space • Opportunity for career development and growth opportunities as we grow and scale • Opportunity to build industry relationships and work alongside seasoned industry experts • Hands-on learning experience in real-world DevOps environments. • Mentorship from experienced engineers and opportunities to contribute to production projects. • Flexible work environment with opportunities for growth and full-time conversion. • A collaborative culture focused on innovation and continuous improvement. • SuccessKPI is a rapidly growing and thriving business providing an AI Rich, pure SaaS analytics and automation platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics and the real time action power of playbooks to act on customer conversations. Customers can start in minutes to remove the obstacles that contact center agents, managers, and executives face in providing a great customer experience. • For more information on SuccessKPI, please visit us at successkpi.com
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