Proven experience in a similar role such as Enablement Specialist, Sales or CSM Trainer, Onboarding Specialist or within a Marketing content development function
Proven experience working closely with sales or commercial teams
Experience working in a sales focused, fast paced global, environment
Tech-savvy and confident using CRM, LMS and analytics tools
Proven ability to work with data and understand reporting requirements and insights
Superior problem-solving, analytical, and quantitative skills
Strong communication and presentation skills with the ability to engage global stakeholders
Ability to work independently and escalate and communicate issues when required
Highly organised, detail-oriented and able to manage multiple priorities in a fast-paced environment
Willing to work in a highly demanding and result-oriented team environment
Self-starter with a proactive approach to problem-solving and process improvement
Experience with both subscription and non-subscription business models
Experience working with Salesloft and Highspot, or similar Sales enablement tools
Certification in MEDDIC or other qualification methods
Experience working with Sales methodologies (Corporate visions, Solution selling, Miller Heiman, or other)
Curriculum design and delivery skills
The successful candidate will demonstrate:
Dynamic, flexible and with a high-energy level as this is a demanding and rapidly changing environment
Exceptional content creation and training skills
Stakeholder management and clear collaboration and facilitation skills
Excellent English communication skills, both written and oral, in order to communicate effectively with stakeholders
Highly self-motivated and able to work independently as well as in a global team environment
Knowledge and experience with Sales tech stack tools like HighSpot, Salesloft and CRM and marketing automation platforms
Working Arrangements
The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required.
AI usage for your application
We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.
Responsibilities
Build and maintain documentation on sales skills, knowledge and competencies, leveraging Salesloft and Highspot and focused on delivering sales productivity
Schedule, coordinate and host live training sessions, ensuring high engagement and adoption
Track and analyse enablement tool usage, surfacing insights and identifying training opportunities
Partner with sales teams to understand performance gaps and design targeted enablement solutions
Create and manage reporting on key leading indicators and specific data for the Sales leadership team to track productivity improvements (like pipeline management, forecasting capabilities and on enablement activities and outcomes) Reporting aligned with the central Sales operations team, and delivered to the Revenue Enablement team in London, and Sales leaders globally
Contribute to ongoing improvement of enablement programmes, content and communications
Develop and deliver onboarding plans for new commercial hires across global markets
Benefits
Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.
We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.
You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.