elliptic - Senior Commercial Analyst

• Exceptional commercial operations require exceptional insights. At Elliptic, we're not merely tracking metrics—we're building the analytical capabilities that illuminate how prospects become customers, customers achieve value, and revenue scales predictably. • You'll be the analytical partner to our executive team, translating complex data across our GTM data into the insights that inform strategic discussions, planning, and investment decisions. • Drive revenue velocity through analytical insights into customer lifecycle performance. By analysing the full customer lifecycle analytics you will identify strategic recommendations that accelerate acquisition, expansion, and retention. • LIFECYCLE PERFORMANCE ANALYSIS • Conduct comprehensive analysis of conversion, volume and time-bound metrics across the full customer lifecycle to drive revenue velocity • Identify friction points and acceleration opportunities in acquisition, expansion, and retention through quantitative analysis and cohort modeling • Build and maintain analyses around multi-touch attribution for return on marketing investments • Build forecasting models for pipeline health, churn risk, expansion signals, and capacity planning to support strategic decision-making • Synthesize cross-functional data to understand conversion drivers, bottlenecks, and performance variations by segment, channel, and motion • STRATEGIC PARTNERSHIP WITH LEADERSHIP • Provide analytical support to Head of Revenue Operations for pipeline management, forecast accuracy, sales cycle optimization, win/loss analysis, and sales productivity • Deliver insights to Director of Customer Success on churn drivers, health score effectiveness, time-to-value, expansion opportunities, and customer segmentation • Translate complex analytical findings into actionable insights for CRO through executive dashboards and strategic recommendations • Work with the CEO on ad hoc analyses to help define strategic direction and investment areas. • 5+ years in a commercial analyst role with a deep understanding of SaaS revenue models and the customer lifecycle • Proven track record of using data to drive commercial outcomes • Strong proficiency with SQL / Python and data visualisation tools. You can manage a data pipeline through presenting the data in a compelling way. • You always want to know the reason behind the data you’re seeing, you’ll be able to back up your conclusions with what the drivers are. • Ability to bridge technical and business stakeholders, you can tell a story with data that enables executive decision making • You’ve used tools like ChatGPT or Claude to streamline data analysis, automate reporting, or solve complex analytical problems