agicap - Customer Solutions Consultant - UK Market
Requirements
• Fluent English level • Bachelor’s or Master’s degree in Business, Finance, Economics or similar. • 2 to 4 years of experience in: Fintech, Consulting, Finance Operations, Treasury, Accounting or Customer facing SaaS roles • Interest in how finance processes, payments and financial systems interact in real world business environments. • Structured problem solving mindset and ability to simplify complex workflows. • Strong communication skills and confidence working with finance stakeholders • High ownership mentality and accountability for customer outcomes. • Ability to thrive in a fast moving, high growth environment • A Plus: Experience with CRM, project management or customer platforms (Gainsight, etc)
Responsibilities
• Manage a portfolio of strategic customers, driving deep product adoption, solving complex finance workflow challenges and increasing long term value creation. • Support customers in optimising how they manage cash, treasury, payments and financial visibility processes using Agicap. • Understand customer finance ecosystems across ERP, banking, payments and treasury layers and translate business needs into scalable data and workflow structures. • Drive measurable customer outcomes including activation depth, ROI and gross retention. • Identify finance optimisation and transformation use cases and quantify business impact. • Act as the voice of the customer across Product, Customer Success, Marketing and Commercial teams. • Deep dive into treasury, payments and finance workflows to improve how customers operate their finance tech stack. • Support customers in moving from manual or fragmented finance processes to automated, scalable finance operations. • Build strong product expertise and support internal knowledge sharing across teams. • Work closely with Commercial teams to identify strategic growth opportunities. • Collaborate cross functionally to ensure customers achieve their long term finance and business objectives.
Benefits
• A career acceleration platform, giving early exposure to complex finance environments, CFO level stakeholders and real finance transformation projects. • Opportunity to build expertise across the full finance technology stack: ERP, Banking, Payments, Treasury • Direct collaboration with Product, Engineering and Senior Leadership teams, including regular exposure to global strategy and HQ teams. • Opportunity to help scale the UK market during a major growth phase of the company. • Join a high performance, entrepreneurial culture building one of Europe’s leading fintech platforms. • Competitive salary and benefits package. • AGICAP is committed to providing equal opportunities for everyone, and we foster an inclusive work environment that values diversity!
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