phrase - Customer Enablement Specialist

• Deep expertise as a Phrase "Power User." • Ability to explain technical concepts (APIs, workflow builders, LLM-based solutions, etc.) to non-technical users. • Strong organizational skills for high-volume account management. • Ability to think quickly and provide practical, experience-based advice during live client calls and Q&A sessions. • Mastery of live presentations to large audiences. • Experience creating video walkthroughs or tutorials. • 5+ years of hands-on experience in the localization space. • Bonus points for familiarity with LMS platforms and Academy tools. • WHAT YOU’LL GET: • Work experience in a successful and growing global SaaS company • Be part of an international team in Europe, APAC, and the Americas • Expert colleagues in their field who are determined to build the best localization platform on the market • An agile work environment, where it is encouraged to take smart risks • A culture full of trust, support and loyalty • A positive, open-minded, and innovative atmosphere • Support in your professional development and personal career goals • 4 Company holidays additional to your regular holidays. • A Christmas break to spend time with family. • Your birthday off to celebrate you. • 2 Giveback days for volunteering or charity. • Professional and extensive onboarding. • Learning & development through Phrase learning and a Claude Enterprise User Licence • Additional local benefits depending on your entity. • Phrase is committed to ensuring equal pay for equal work and work of equal value between women and men. Our aim is that our workforce will be truly representative of all sections of society and that each worker feels respected and able to give their best. The job requirements and salary range for this job have been established through a gender-neutral job evaluation and classification process. This process objectively assesses the skills, responsibility, effort and working conditions required for each job. This systematic approach ensures fair pay regardless of who performs the work. We welcome applications from all qualified candidates regardless of their sex, race or ethnicity, disability, religion/belief, sexual orientation, gender identity or age. • We value and welcome different perspectives, experiences and backgrounds as we believe that these differences make our team even stronger on our mission of opening the door to global business by giving everybody access to the content they need in the language they speak.