OpenTable - Business Development Manager (Account Executive)
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Responsibilities
• Build and manage a high-quality pipeline across your territory, identifying and closing new business with independent and enterprise restaurants. • Run meetings with restaurant owners and operators, understand their challenges, and present tailored demos and proposals. • Become a trusted advisor within the local dining community, developing strong relationships and representing OpenTable with credibility. • Drive restaurant revenue growth by positioning OpenTable’s platform as essential front-of-house and guest-acquisition technology. • Develop territory plans, forecasts, and business strategies; meet or exceed monthly and quarterly acquisition targets. • Navigate objections, competitive landscapes, and multi-stakeholder decisions with confidence. • Partner with your Restaurant Relations Manager to ensure new customers are set up for long-term success. • Feed back market trends, product opportunities, and customer insights to internal teams across Product, Marketing, Sales Ops, and Leadership. • Use Salesforce to run your territory, stay organised, manage pipeline, and process contracts. • Stay current on product developments, industry movements, and local restaurant trends. • Please apply if: • Please apply if: • A full UK driving licence and access to a car. • A proven track record in new business sales — hospitality or SaaS experience strongly preferred. • A high-energy, target-driven mindset, with the ability to manage multiple opportunities and hit ambitious goals. • Excellent communication skills, capable of reframing customer thinking and influencing at all levels. • Strong commercial acumen and understanding of market dynamics affecting restaurants. • The ability to uncover customer needs, articulate ROI clearly, and close business confidently. • Solid presentation skills, including running compelling in-person and virtual demos. • Experience using CRM tools (Salesforce preferred) and comfort working with data to guide decisions. • Strong organisation, attention to detail, and the ability to manage ~20–35% administrative work. • A fast-learning, curious mindset — able to grasp complex concepts quickly.
Benefits
• Clear opportunities for career growth within Sales, Account Management, and Leadership. • Access to leading chefs, restaurateurs, and industry events in your region. • Comprehensive sales training at individual, regional, and global levels. • Exposure to best practices across the restaurant and technology industries. • A culture that values performance, collaboration, and having fun while doing it. • Competitive base salary and full-time benefits package. • You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays • One Celebration Day per calendar year • Private Health & Dental and Life Insurances • Employee Assistance Program (EAP) • Season Loan Ticket • Reimbursable eye tests and 100 GBP contribution towards VDU glasses only • Perkbox & Booking.com business discounts • Work Environment & Flexibility • At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. • Inclusion • We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. • If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. • #LI-LT1
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