Hiive - Site Reliability Engineer
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Requirements
• Experience in a Site Reliability Engineering or similar role • Experience working with (writing or deploying) Elixir, or a strong desire to learn • Experience operating production Kubernetes clusters • Proficiency building infrastructure with Terraform • Strong experience with AWS (especially EKS, RDS, and VPC) and Vercel • Experience working with and optimizing PostgreSQL • Experience with Datadog or similar observability tools • Experience working in regulated or high-compliance environments • Experience with CI/CD systems such as GitHub Actions • Experience supporting SOC 2 or similar certifications • Hands-on development experience in one or more programming languages • Experience supporting AI/ML systems in production (e.g., model serving, vector databases, or data pipelines)
Responsibilities
• Maintain and improve our platform's uptime and availability • Optimize and maintain our infrastructure to improve reliability, performance, and security • Proactively identify and resolve scaling and reliability issues before they impact users or business metrics • Partner with product engineers to troubleshoot performance issues and implement effective solutions • Configure and maintain monitoring, alerting, and observability systems across our stack • Assist with incident response, including investigation, mitigation, and postmortems; develop and maintain incident runbooks • Participate in an on-call rotation shared across the engineering organization • Support and scale infrastructure for AI/ML systems, including model-serving workloads, data pipelines, and batch/async processing • Improve observability for AI systems (latency, cost, drift, failures) and help define reliability standards for these workloads
Benefits
• Highly competitive salary commensurate with experience and contribution. • Opportunity to participate in ownership of a rapidly growing company through our employee stock option plan. • Comprehensive 100% employer-paid health and dental premiums, a health and personal spending account. • If you are based in Vancouver, enjoy a dedicated desk in our Vancouver, BC HQ, in the heart of downtown, with a fridge stocked with healthy snacks and drinks, an onsite gym, and a gorgeous rooftop amenity. • Enjoy a $20-per-day commuter benefit for every day you work in our Vancouver HQ. • An engaging social calendar, including bi-weekly catered lunches, bi-weekly “Friday bar,” team workouts, annual summer party, and holiday party, two “onsite” all-team retreats each year, semi-annual team-building events, and Hiive Women’s Network events. • Entrepreneurial culture and a small and dynamic team. • Sponsorship, immigration, and relocation for exceptional candidates. • Hiive is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. • AI, automated tools, and applicant privacy notice: • As part of our recruitment and hiring process, Hiive may use automated tools, including artificial intelligence (AI), to assist in screening applications, evaluating candidate qualifications, and supporting interview processes. These tools are designed to support and inform human decision-making and are not used as the sole basis for any employment decision. • We may collect, use, and analyze personal information you provide in connection with your application, including generating insights or inferences to assess job-related qualifications. This information is used for recruitment, evaluation, and compliance purposes in accordance with applicable law. • We take reasonable steps to evaluate and monitor our hiring tools and practices to promote fairness, consistency, and non-discrimination. Where required by applicable law - including in Ontario, Quebec, New York City, Illinois, and California - we conduct or rely on assessments such as bias audits, honor rights related to automated decision-making, and provide additional disclosures on request. • Depending on your location, you may have certain rights with respect to your personal information and the use of automated processing, including the right to request access to, correction of, or deletion of your information, or to receive additional information about our data practices. We honor such rights where required by applicable law. • For accommodation requests or questions about this notice, contact [email protected].
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