primer.io - Product Design Lead

• A strong portfolio of shipped product design on complex, systems-heavy products. SaaS, fintech, infrastructure or developer-facing work is the closest fit. • Experience leading designers, formally or as the senior person others looked to. You know how to raise quality through other people, not only your own hands. • Real craft depth across interaction, visual and information architecture. You set the standard, you do not just meet it. • A history of owning a domain end to end, from ambiguous problem to shipped, measured outcome. • The judgment to know when to go deep and when to move, and the autonomy to run an area without close management. • Familiarity with payments, financial services or another regulated, high-stakes domain. • Experience building or extending a design system in production. • YOU MAY NOT LIKE IT HERE • If you want to step out of the tools entirely and manage, this is not it. You will still be designing, and the team is too small to hide in. • High autonomy means low hand-holding. Nobody hands you a defined roadmap or tells you how to run your area. You set the direction and you own the result. • The problem space is dense and unglamorous. You will spend real time understanding how payments actually work, not just the visible interface. • Remote-first means written, asynchronous and self-directed. If you need an office to do your best work, you will struggle here. • 🚫 YOU MAY NOT LIKE IT HERE IF: • You enjoy working in an office-setting, we are remote-first and always will be! • You are not comfortable with shifting context and navigating ambiguity • ✅ A TYPICAL INTERVIEW PROCESS • An initial intro call with a Talent Partner • An interview with the Hiring Manager • Challenge Stage - Contextualised to the role • A final, values-alignment interview • WHAT’S THE CULTURE LIKE AT PRIMER? • We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way). • We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workations, our annual company retreat, and co-working space access worldwide. • Finally, let’s go ahead and say it. The work that we do is challenging. Scaleups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.