ideals - Senior Revenue Systems AI Engineer
Requirements
• 4+ years of experience in revenue systems, CRM engineering, business systems, automation engineering, integrations, or technical operations • Usage of AI tools (Claude, ChatGPT, Gemini) as a primary way to build - accelerating workflow and code development - while critically validating, debugging, and explaining AI-generated code and SQL rather than taking it at face value • Practical, hands-on experience designing and building production-grade AI/LLM workflows and agentic orchestration • Expert SQL skills: advanced query design (CTEs, window functions), performance and cost optimization at scale, parsing semi-structured/JSON data, and building validation/reconciliation checks to prove output correctness • Strong architectural background in platform selection, configuring scalable object/association logic, and preventing workflow conflicts across connected business systems • Advanced analytical and systems thinking, with the ability to dive deep into complex datasets, draw accurate conclusions, identify causal links, and think beyond immediately available facts to build long-term solutions • Strong English language proficiency (B2/C1 level) for clear communication and documentation • Exceptional communication and facilitation skills, with the ability to lead cross-functional discussions, translate complex technical topics into business language, speak directly to the point, and reach mutual agreement • A proactive, high-ownership mindset focused on continuous self-development, process optimization, spotting system vulnerabilities, and going the extra mile for better results • OUR ASSESSMENT PROCESS • Screening call with the Talent Acquisition Specialist • Test task 1 - a written assignment focused on advanced SQL and data engineering skills • Test task 2 - a case study on an AI/LLM agentic workflow and systems architecture design • Hiring Manager interview - live presentation of the solution (test task 2) • Competency-based interview with the Talent Acquisition Specialist
Responsibilities
• Build and maintain AI-assisted automations and agent workflows (primarily in n8n) • Define orchestration logic, prompts/instructions, fallback paths, and documentation for agent-executed tasks • Evaluate which Revenue Systems processes are realistically automatable vs. human-owned • Design and implement integrations between HubSpot, internal systems, and external tools required for AI-enabled workflows • Improve and maintain CRM process logic, ownership/routing logic, and related workflow automation • Support technical investigations, automation QA, and production stabilization for newly introduced AI/agent flows • Partner cross-functionally to align business rules, controls, and expected outputs for automated processes • Contribute to future-state architecture and process hardening across Revenue Systems
Benefits
• We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. • FOR YOUR BEST WORK • Remote-first flexibility to shape your ideal workday • Home workplace budget • Resilient home budget for Ukraine-based teammates • Resilient office in Kyiv & co-working expense coverage • Individual IT budget for extra equipment • Top-tier tech and AI-powered tools • FOR YOUR GROWTH • Access to Ideals Academy with numerous courses • Investment in external learning and development activities • Guidance in Personal Development Plan creation • Professional literature and subscriptions coverage • Support of your passion as a speaker or writer • Internal talent mobility opportunities • FOR YOUR WELL-BEING • Medical insurance and Wellness Package for sports activities • Full coverage of mental health sessions for Ukrainian teammates • Funding for sports competitions • 20 business days of paid time off per year • Unlimited health-related time-off • Budget for meetups with your team • Generous internal referral program • Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. • Discover more https://ideals.jobs/our-culture/.
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