US Mobile - People Operations Associate
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Requirements
• 1–3 years in People Operations, HR, or related operations role. • Startup, tech, or high-growth experience preferred. • Bachelor’s degree in HR or related field, or equivalent experience. • Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar). • Familiarity with HR tools and systems (HRIS, performance management). • Detail-oriented with strong organizational and problem-solving skills. • Excellent written and verbal communication skills. • Experience with PEO (Justworks) and benefits administration a plus.
Responsibilities
• Assist with onboarding and offboarding processes, documentation, and system access. • Maintain accurate employee records in HRIS, benefits systems, and internal tracking tools. • Assist with benefits administration and employee inquiries. • Support HR compliance with federal, state, and local regulations. • Help develop and maintain employee policies, handbooks, and documentation with People Ops Manager. • Screen incoming HR correspondence and escalate time-sensitive matters to People Ops Manager. • Coordinate recruiting processes and help ensure a smooth candidate-to-employee transition. • Assist with reporting, audits, and data hygiene for operational accuracy. • Support company-wide people programs including performance cycles, engagement initiatives, learning opportunities, and recognition programs. • Help organize our annual company offsite (previous locations: Tokyo, Dubai, Hawaii). • Build scalable People Ops systems, templates, and workflows.
Benefits
• Hands-on experience across the full employee lifecycle. • Direct exposure to building People Ops processes and systems. • Opportunity to support high-impact cultural moments like global company offsites. • Collaborative, fast-paced, hybrid work environment in New York City. • Growth and professional development opportunities within a scaling organization • $100/mo USM credit for your phone / family / friends etc • Gym Reimbursement • Medical, Dental, and Vision Plans • $70,000 - $90,000 a year • Think you're a good fit? Apply here to learn more!
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