vitalize - Solutions Lead, Workforce Management & Payroll (UKG)
Requirements
• Deep, hands-on WFM or HCM expertise: You’ve worked inside at least one major workforce management, HCM, or payroll platform (UKG, Workday, Oracle, Infor, API Healthcare, or similar), ideally as an implementation consultant, solutions architect, or integration lead • You understand how time becomes pay: You know timekeeping, scheduling, accruals, pay rules, labor levels, and org hierarchies, how they flow into payroll, and where they break • Integration fluency: REST APIs, SFTP and flat-file integrations, middleware (Boomi, Workday EIB/Studio, UKG integration tooling, or similar), SSO (SAML/OIDC), and provisioning (SCIM) • You can lead technical solutioning with enterprise customers: You’re comfortable with CIO organizations, HRIS and payroll leaders, integration teams, and security teams, from pre-sales through implementation and escalation • You create leverage, not dependency: Your instinct after solving a difficult problem is to turn the solution into something others can repeat • You know when Engineering is needed and when it isn’t: You can distinguish implementation issues, configuration problems, integration limitations, and true product gaps • You can bridge GTM and Post-Sales: You know how to advance a complex enterprise deal without creating promises the delivery team can’t keep • You want to build something from zero: You’re excited to define a new function, not inherit one • Health system experience is a major plus: Especially healthcare pay practices, such as shift differentials, call and premium pay, incentive pay, and union rules • Location: Anywhere in the US with 40–50% travel to customer sites. If you’re SF-based and want a hybrid setup, you’re welcome to work from our HQ in Jackson Square • Reports to: COO
Responsibilities
• Own workforce-system solutioning across the customer lifecycle: Bridge Growth and Post-Sales so that what we sell can be deployed and supported, carrying critical technical context from pre-signature discovery through implementation and post-launch • Partner with Deployments to drive integration readiness: Set the standards for pay code, job code, and org mapping; integration setup; testing; payroll validation; and cutover. Step into complex deployments where needed while enabling Deployment Strategists to own increasingly sophisticated workstreams • Step in after go-live when deeper expertise is required: Diagnose sync failures, pay discrepancies, and customer-side upgrades or migrations (e.g., Workforce Central → Dimensions), and get to root cause fast • Build technical leverage across Vitalize: Create vendor-specific playbooks, discovery guides, documentation, and training so Growth, Deployments, Support, and Customer Success can handle standard UKG, Workday, and payroll workflows on their own • Turn customer requirements into product signal: Identify recurring workforce-integration requirements and blockers across our pipeline and customer base. Partner with Product and Engineering to decide when the answer is better enablement, a new integration, or a scalable platform capability
Benefits
• Medical, dental, and vision insurance • 401(k) with company match • Unlimited travel budget to visit customer sites • Bi-annual company off-sites • Free meals in-office • $5,000 relocation bonus for eligible employees • Desk setup reimbursement • Monthly gym/wellness stipend • An awesome office in Jackson Square, steps from the water
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