humanoid - Senior In-House Repair Technician
Requirements
• Experience with humanoid, legged, or advanced robotics hardware. • Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics. • Exposure to failure-analysis methods and supplier-quality / warranty processes. • Experience setting up or scaling a repair or refurbishment operation.
Responsibilities
• Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots. • Deliver approved upgrades to existing robots and parts. • Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…). • Act as a flying doctor at customer sites for the most difficult on-site interventions. • Partner with Product Services Engineering and the Training team to author clear, low-skill work instructions. • Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In-House, Remote, and Field roles. • Own refurbishment throughput and quality for the most complex part families, and certify work to specification. • WE’RE LOOKING FOR: • Mechanical/electrical technician training plus ~5+ years of hands-on repair experience, with deep specialisation. • Proven ability to overhaul and restore complex electromechanical systems and full robots to specification. • Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence. • Ability to author work instructions and mentor other technicians. • Rigorous quality, certification, 5S and health-and-safety discipline. • Willingness to travel for on-site interventions.
Benefits
• Competitive equity: stock options with meaningful upside as we scale. • 30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown). • Private healthcare, including virtual and in-person care. • Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings. • Free daily breakfast, catered lunch, and snacks in-office. • Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics. • Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.
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