Software Engineer, AI Customer Interface Team
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Requirements
• Have 5+ years of relevant experience • Are skilled at working in modern frontend languages and frameworks (TypeScript, React, Vue, Angular, etc) • Comfortable contributing to backend development and integrating frontend applications with server-side APIs • Have significant experience with frontend testing frameworks (e.g., Cypress, Playwright) • Have a user-centric attitude and care deeply about UX • Pride yourself on writing elegant, maintainable code • Are comfortable working in a large frontend codebase with many stakeholders • Experience developing user experiences for machine learning and data-intensive applications • Experience with Ruby on Rails and/or Node.js • Familiarity with reinforcement learning concepts and applications
Responsibilities
• As anEngineer on Braze’s AI Customer Interface team, you will play a pivotal role in shaping the future of our AI decisioning solutions. You will work on high-impact initiatives and collaborate with cross-functional teams to drive innovation and excellence in our product offerings. • Supporting Braze’s self-serve AI Decisioning product built in Vue.js and TypeScript • Rebuilding the Vue.js application in React, and integrating it with other customer engagement platform APIs • Building new interfaces that provide insights into the performance and behavior of AI decisioning agents • Building new experiences that allow users to customize their own AI Decisioning-powered marketing campaigns
Benefits
• Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. • From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Retirement and Employee Stock Purchase Plans • Flexible paid time off • Comprehensive benefit plans covering medical, dental, vision, life, and disability • Family services that include fertility benefits and equal paid parental leave • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend • A curated in-office employee experience, designed to foster community, team connections, and innovation • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching • Employee Resource Groups that provide supportive communities within Braze • Collaborative, transparent, and fun culture recognized as a Great Place to Work®