6+ years of technical program or product management experience in infrastructure-heavy environments (dev tools, infrastructure, SaaS, or similar)
Proven track record of transforming ad-hoc, manual processes into structured, repeatable programs.
Experience collaborating directly with infrastructure and protocol engineers on complex technical initiatives.
Strong execution skills: you create timelines, checklists, and playbooks that keep teams aligned without unnecessary overhead
Ability to coordinate multiple parallel, complex workstreams and maintain alignment across teams.
Exceptional written and verbal communication skills, with experience creating documentation for large technical audiences.
Web3 / crypto familiarity (validators, node operators, staking, incentives) or ability to learn complex technical domains quickly.
Understand concepts like nodes, testnets, uptime, debugging access issues.
Responsibilities
Program ownership & design
Own the Hacknets program and community events end-to-end from initial design through launch, operations, measurement, and iteration.
Lead the relaunch of Hacknets: structured, scalable events that train node operators to run a Flexnode, building on past ad-hoc activations with clear goals, timelines, and operational playbooks.
Design and launch a Flexnode certification program for node operators that combines skill development with a meaningful reward system.
Define and track program KPIs.
Infrastructure, Tooling & Documentation
Coordinate testnet / infra setup for events and ongoing use for programs.
Resolve infrastructure friction autonomously such as debugging access issues, connectivity problems, and node configuration without defaulting to engineering escalation.
Own user-facing documentation for Flexnodes including quickstart guides.
Ecosystem Engagement
Protect engineering focus by frontlining questions, triaging issues, and only escalating what truly needs engineering and infrastructure time.
Partner with Marketing to design and execute campaigns around Hacknets, hackathons, workshops, and digital activations focused on onboarding node operators.
Translate operator and ecosystem feedback into clear requirements for the eng/infra team; drive prioritization in product planning and ensure changes align with broader protocol goals.
Benefits
Competitive compensation package, including token incentives.
Remote-first environment with flexible hours.
High ownership role with real influence on protocol success.
Close collaboration with world-class researchers and protocol engineers
Don’t Meet Every Requirement?
We still encourage you to apply. If you’ve developed and led technical education programs in infrastructure-heavy environments, we’d love to hear from you.