Netlify - Staff Product Designer & Researcher
Requirements
• A history of leading design efforts at a strategic level for technical products, platforms, or systems. • Proficiency at iterating & circulating concepts with peers and building toward high-confidence proposals, effectively prototyping and storytelling at various fidelities throughout the process. • A breadth of experience in the iterative product development process, from problem definition, information architecture, and UX flows to interaction and UI design. • A high level of comfort in working with developers in the presentation layer (for example, HTML, CSS) and is well-versed in using tools such as Figma and GitHub. • Rigor for accessibility, consistency, and high standard of quality. • Consistent autonomy and a drive to thrive in a cross-disciplinary and collaborative environment with product and engineering teams, where colleagues teach and learn from one another.Growth mindset: curious and open to new technologies, methodologies, and best practices. • Experience in research operations including managing a participant database and setting up studies • Ownership in scoping, planning, and executing usability research studies, with minimal support and guidance • Welcome, but not required: other experience such as iconography, branding, front-end engineering, or content design. • We don’t have educational requirements for roles at Netlify, so whether you went to a school or are self-taught, we encourage you to apply. • We welcome candidates based in the US and Canada for this position. • Our applications will close on Monday, August-3rd at 5pm ET • Not sure you meet 100% of our qualifications? Please apply anyway! • Please apply anyway! • When applying please include: • A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Responsibilities
• Use your prior experience to lead projects toward user and business solutions and drive the design work and team from research to full-realized features and flows. • Collaborate cross-functionally with Product, Engineering, and other partners to represent the UX team, build bridges, facilitate design or research kickoffs and discussions, and drive the user experience forward. • Contribute to our design system and processes, including accessibility practices • Support your team with thoughtful feedback and shape how we tell customer experience stories at Netlify. • Manage participant recruiting, participant followups, and incentives disbursement for all studies • Effectively communicate findings and recommendations to product teams and stakeholders that surface recommendations and implications • Work with product stakeholders to test business requirements using heuristic/qualitative methods, in a rapid way • Establish strong async communication rhythms with your peers and leaders, practicing transparency and visibility in your progress against areas of focus. • Contribute to our expanding research practice and run usability tests in collaboration with research partners. • Organize around multiple work streams, including prioritizing, iterating, and timeboxing work as needed. • Create structure where there is ambiguity, can quickly adapt to organizational change and workstream shifts, and can help others navigate staffing and priority changes.
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