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aisle_and_abroad - Entry Level | Customer Service – Booking Hotels | Remote

Remote - California2d ago

Remote Junior NA Hotels Hospitality Entry Level Customer Relations

Requirements

• Strong communication skills with a customer service mindset • Detail-oriented and able to stay organized across multiple tasks • Comfortable using online systems and digital tools • Ability to work independently in a remote environment • Previous customer service or hospitality experience is helpful but not required • This role is well suited for individuals interested in hospitality, remote customer service, or travel-related work, especially those looking to build experience in reservations and booking support.

Responsibilities

• Assist clients with identifying and booking hotel accommodations based on their needs and preferences • Provide support throughout the reservation process, including confirmations and updates • Respond to customer inquiries regarding availability, pricing, and property details • Verify booking information such as travel dates, guest details, and room selections • Maintain accurate and organized records of client interactions and reservations • Offer follow-up support prior to check-in and after stay when needed

Benefits

• Guided onboarding and structured training • Access to hotel booking platforms and travel resources • Ongoing support and skill development • Flexible fully remote work environment • Supportive and team-oriented culture