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aisle_and_abroad - Fully Remote | Hotel Booking Specialist

Remote - California2d ago

Remote NA Hotels Travel Remote Assistant Customer Relations

Requirements

• Strong written and verbal communication skills • Excellent attention to detail and organizational abilities • Comfortable using online booking systems and digital tools • Ability to work independently in a remote environment • Customer service, hospitality, or administrative experience is helpful but not required • This role is ideal for individuals seeking remote customer service or hospitality-related work, those exploring entry into the travel industry, or professionals with service-oriented backgrounds.

Responsibilities

• Assist clients with researching and selecting hotel accommodations based on preferences and travel needs • Coordinate and confirm hotel reservations, including dates, room types, and guest details • Respond to client inquiries regarding availability, pricing, and property amenities • Review booking information for accuracy and completeness • Maintain organized records of reservations and client communications • Provide follow-up support prior to arrival and after stay as needed

Benefits

• Structured onboarding and step-by-step training • Access to hotel booking platforms and supplier resources • Flexible fully remote work environment • Supportive and collaborative team culture