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OpenAI

OpenAI - Solutions Engineer, Ads

London, Greater London, United Kingdom - Hybrid2d ago
In OfficeSeniorEMEAArtificial IntelligenceSolutions EngineerAccount ManagementSQLCRM Management

Responsibilities

• Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. • Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. • Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance. • Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions. • Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities. • Help train internal sales and success teams on technical capabilities, integrations, and evolving product features. • Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role. • Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations. • Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders. • Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets. • Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch. • Demonstrate strong ownership, bias for action, and customer empathy. • Care deeply about responsible platform growth, user trust, and long-term partner success. • OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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