Jensen Hughes - Collections Specialist
Requirements
• 3-5 years of relevant experience in billing, collections, or related fields. • Background in project or service-based firms (preferred). • Familiarity with large ERP or accounting software (preferred). • Strong ability to multitask, handle pressure, and thrive in a fast-paced environment. • Excellent attention to detail and focus on transactional accuracy. • Strong sense of urgency with the ability to prioritize competing deadlines independently. • Self-motivated and capable of working both independently and as part of a team. • Proficiency in MS Office, with advanced skills in Excel. • Please note that the salary range provided is a good faith estimate for the position at the time of posting and not a guarantee of compensation. Final compensation may vary based on factors, including but not limited to, responsibilities of the job, education, experience, knowledge, skills, and abilities, geographic location, internal equity, alignment with market data. • Jensen Hughes offers a competitive total rewards package, which includes a retirement plan, healthcare coverage, and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position and location.
Responsibilities
• Reduce aged accounts receivables and lower DSO within an assigned portfolio. • Execute daily business-to-business collection outreach efforts. • Engage with clients across various U.S. industries to secure payments. • Maintain detailed records of outreach actions, outcomes, and follow-up steps. • Collaborate with the billing team and Financial Analysts to resolve issues and expedite payments. • Escalate collections issues to leadership when necessary. • Identify, document, and implement best practices and process improvements.
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