CCOF - Handler Certification Specialist

• B.A. or B.S. degree or higher in food science, chemistry, or related field. Alternatively, at least three years’ work experience in an applicable field will be considered in lieu of degree requirement. • Strong computer proficiency in Microsoft Office suite (Outlook, Word, Excel, Power Point, Teams) and other relevant applications like database programs. Able to effectively manage emails and notifications, learn database programs, and maintain accurate database records. • Clear, direct, and concise written and verbal communication skills with the ability to work with various groups and demographics of people. Proficiency providing technical support and building trust through customer service. Capable of effectively conveying certification requirements to clients, ensuring standards are met, and addressing compliance issues with clarity and professionalism. • Demonstrates excellent attention to detail by identifying and resolving errors, ensuring continuous improvement. Approaches mistakes as learning opportunities to enhance processes and outcomes, consistently leaving tasks and projects in better shape than they were found. Ability to organize, monitor, plan, and follow-through on tasks with competing deadlines. Efficiently manages a high volume of work while maintaining written/database records that may be audited. Balances and prioritizes tasks without sacrificing quality. Enjoys creating and maintaining systems to ensure data and tasks are well-organized and efficiently managed. • Ability to think critically, logically, quickly, and autonomously to propose solutions to problems. Skilled in using internal and external resources to independently find solutions to unfamiliar situations. Comfortable with navigating grey areas and asking for help when needed. • Actively contributes to the team to complete tasks, meet goals or manage projects. Actively listens to coworkers, respects ideas, and aims to improve processes at hand. Understands that their team’s success is their own success, and they share responsibility when their team experiences difficulties along the way. • Completion of IOIA Organic Handler Inspector training or equivalent, including auditor training for food quality production systems. • Work experience with organic regulations or organic industry such as working in an organic food processing facility or at an organic certification agency. • Experience working with complex database programs (i.e. Intact Platform) including data analysis and reporting. Proficient in optimizing database performance and ensuring data integrity and security. • One or more years’ experience in a professional office environment or quality assurance including responsibilities such as administrative support, process improvement, and maintaining compliance with organizational standards. • Experience working with environmental, quality assurance or food safety regulatory programs. • Demonstrated passion and commitment to CCOF’s mission to advance organic agriculture for a healthy world. • Knowledge and commitment to the principles of anti-discrimination. A willingness to engage in discussions about race, ethnicity, sexual orientation, class, ability, or gender and the ways our identities shape our workplace experiences. • Experience working remotely with in-office and remote teams. • 8-hour regular workday schedule that falls within the 7:00 am to 7:00 pm timeframe in the employee’s time zone. This ensures client contact availability during most normal CCOF business hours (8:00 am – 5:00 pm Pacific Time). • Prolonged periods sitting at a desk and working on a computer. • This position may involve opportunities to travel at least once a year for staff events, and/or to represent CCOF professionally at industry events in the US or Mexico.