gismart - Billing Manager (Testora)
Requirements
• 1+ years of experience as a Billing Manager or Anti-Fraud Manager • Experience with chargebacks, refunds, performance metrics, cost optimization, etc • Strong analytical mindset and systematic approach to problem-solving • Ability to work independently and formulate hypotheses and solutions to assigned problems • Experience with different PSPs: Stripe, PayPal, Braintree, Adyen, Checkout, and others • Confidence with Orchestration platforms, 3Ds, Payment tokenization, Chargeback protection, Amplitude, Jira, and Tableau • Solid knowledge of alternative payment methods, e.g., PIX, Blik, Cashapp, Revolut, etc • Upper-Intermediate level of English or higher • WOULD BE A PLUS • Experience in the financial or banking sector • Experience working with payment systems • Understanding of unit economics and data-driven decision-making methodology • Experience creating technical requirements for developers and running A/B tests • Experience in negotiations with business partners
Responsibilities
• Monitoring the key performance indicators affecting billing efficiency: authorization rate, risk metrics, and cost optimization (including detailed analytics) • Negotiating terms and conditions with the payment providers • Working closely with the product managers, support team, finance department, management, and development team • Doing research on the most popular payment methods in different markets
Benefits
• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs • Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace • Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday • Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year • Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs • Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools • Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses • Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart • Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs
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