Backblaze External Website - Sr. Customer Growth Specialist | LATAM + Philippines

• Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.) • Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends • Qualify customer needs, timelines, and expansion potential through discovery conversations • Create and progress qualified expansion opportunities in Salesforce • Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs • Maintain strong CRM hygiene and accurate activity tracking • Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates • How Success Is Measured • Expansion pipeline generated (primary metric) • Opportunity quality and conversion to closed-won • Outreach activity and engagement rates • Accuracy and consistency of CRM data • Collaboration and handoff quality with CS and Sales partners • The Right Fit: • 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar) • Strong comfort with proactive outreach and customer conversations • Experience working with CRM systems (Salesforce preferred) • Ability to quickly understand technical or product-driven value propositions • Strong written and verbal communication skills • Data-driven mindset with the ability to prioritize accounts and opportunities