goodamerican - Retail Sales Manager

• Drive sales in store. • Manage stock, including conducting stock takes, handling deliveries, visual merchandising, and replenishment. • Resolve or escalate all customer issues promptly. • Create detailed reviews of the business and product at the end of each season, including competitor awareness of product and sale periods. • Build key relationships with store managers and teams, as appropriate. • Communicate proactively with the wholesale team on stock, staffing, and sales to ensure efficient business operations. • Support events and store pop-ups, understanding sales targets and plans. • Provide staff training within all retail partners as required. • Assist and interact with customers in a warm and courteous manner. • Engage every client in interactions that result in the highest level of client satisfaction, positively impacting both sales and service. • Utilize exemplary selling skills to effectively identify customer needs and close sales. • Adhere to Good American and retailer guidelines specific to each store.