Noctrix Health - Business Technology Partner
Requirements
• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field • Minimum of 5 years of experience across technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or related disciplines • Hands-on Salesforce development and administration experience, including solution design, configuration, automation, security, data modeling, reporting, integrations, APIs, and deployment practices • Ability to rapidly learn new platforms, build proofs of concept or prototypes, evaluate outcomes, and translate successful solutions into scalable, secure, supportable implementations • Proven ability to partner with business leaders, understand strategic objectives, and translate business needs into technology strategies, roadmaps, requirements, and measurable outcomes • Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities • Demonstrated ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions in a fast-paced, high-growth environment • Strong analytical, problem-solving, communication, relationship management, influencing, and cross-functional collaboration skills • Ability to explain complex technology concepts, risks, and tradeoffs in clear business terms and translate strategy into actionable plans and priorities • Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation within healthcare, medical devices, life sciences, or another regulated environment • Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification • Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions • Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies • Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related integrations • Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption • Experience developing technology business cases, investment proposals, and multi-year roadmaps • Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies • Experience managing technology vendors, consultants, or other third-party partners • Experience supporting enterprise system implementations or major technology transformation initiatives • Experience with change management and driving adoption of new technology capabilities • MBA, master’s degree, or relevant technology, project management, product management, or business analysis certification • Key Measures of Success: • Alignment of technology investments and roadmaps with business priorities and organizational strategy • Strength of relationships and effectiveness of partnership between business functions and Technology • Successful delivery and adoption of strategic technology initiatives • Measurable business value generated through technology, including productivity improvements, cost savings, revenue enablement, improved scalability, or operational efficiency • Effective prioritization and management of the technology portfolio supporting assigned business areas • Adoption and effective utilization of new technology capabilities • Reduction of technology, operational, security, and business risks • Progress against agreed technology roadmaps, milestones, and strategic priorities • Ability to identify and implement opportunities for automation, AI, process improvement, and digital transformation • Successful creation and evaluation of proofs of concept that accelerate learning, reduce solution risk, and inform technology investment decisions • Quality, scalability, security, reliability, and adoption of Salesforce solutions delivered for the business
Responsibilities
• Serve as a trusted technology partner to business leaders, developing a deep understanding of business priorities, operating models, processes, challenges, and future needs • Translate business goals into technology strategies, roadmaps, requirements, use cases, success criteria, and scalable solutions aligned with organizational priorities • Identify and advance opportunities to improve business outcomes through technology, data, automation, AI, digital capabilities, process simplification, and improved user experiences • Design, build, configure, test, and support Salesforce capabilities, including automation, integrations, reporting, dashboards, data models, security, and custom development as needed • Rapidly evaluate emerging platforms and create proofs of concept, prototypes, or pilots that validate feasibility, document outcomes, and inform investment or production decisions • Facilitate alignment across business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders on priorities, requirements, timelines, governance, risks, and tradeoffs • Support planning and prioritization of technology initiatives based on business value, strategic alignment, risk, complexity, dependencies, resources, and expected benefits • Maintain visibility into initiative progress, portfolio performance, milestones, dependencies, delivery issues, stakeholder concerns, and measurable business outcomes • Ensure solutions appropriately address scalability, integration, data, security, privacy, compliance, operational support, and long-term sustainability requirements • Communicate technology strategies, roadmaps, project status, risks, decisions, and recommendations clearly to business and Technology leadership
Benefits
• Base Pay: $130,000–$160,000 per year • Annual Bonus Eligibility
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