ShopMy - Manager, Lifecycle & Retention

• Performance Tracking: Establish metrics and KPIs including improvements to activation rate and upsell revenue, continuously monitor performance, and make data-informed adjustments to achieve business outcomes • Performance Tracking: • Proven Experience: 3–6 years in lifecycle, CRM, or retention marketing roles, ideally in a high-growth tech startup or Marketplace / SaaS environment • Technical Expert: Hands-on experience with email lifecycle tools (e.g., Braze, Iterable, Klaviyo, Customer.io, etc) • Technical Expert: • Analytical Skills: Proficiency in leveraging data and analytics to inform product decisions and track performance metrics • Collaborative: Excellent cross-functional skills, with a history of working closely with engineering, design, and other teams to achieve product success. • Collaborative: • Executional Excellence: Highly organized, detail-oriented, and capable of prioritizing in a fast-paced environment. • Executional Excellence: • The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation! • ShopMy offers a bundle of benefits on top of being a great place to work. • Our teammates are provided benefits such as: • Medical & Dental Coverage at 70% • Equity in ShopMy • 14 weeks of parental leave • Wellness & Social Stipend • Technology Stipend • Learning & Development Stipend • 401k program (3% automated contribution from ShopMy!) • Wellhub Membership • Company retreats • Opportunity to monetize your influence- all employees build out a ShopMy page!